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Have a question? We are happy to help.
Share some information with customers on how to find answers to frequently asked questions.
How is the heat dissipation of GEM12? Is the noise loud?
At present, the heat dissipation can unlock 75W and the noise is also very low. The maximum fan speed is only 3000 rpm.
What graphics card dock can GEM10 and GEM12 use?
Both USB 4 and oculink supported graphics card docks on the market can support it.
Can WTR pro use a 2.5-inch hard drive?
Can be installed. Specific screws are required.
Which is better, oculink or usb4?
Oulink has higher bandwidth and faster speed, but it cannot be plugged in or unplugged when turned on.
USB 4 is slow, but it can be plugged and unplugged when turned on again, and the accompanying equipment is relatively expensive.
Why is the interface of WTR PRO on the side?
- We suggest placing the device horizontally to achieve a better air duct.
- To make it easier to place on the cabinet, reduce the product length.
- Dual front design allows for more flexible placement without a fixed front.
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